VOIP stands for Voice Over Internet Protocol and is the ability to make phone calls over the internet. For companies that have a fair quality internet connection, this can be a great way to save money on phone bills and incorporate a range of additional services.
VOIP uses internet technologies and services that simply cannot work with normal telephone lines to allow you to get more from your phone service. This can include things such as voicemail, music while on hold, call diverts, and voicemails forwarded to email.
With these systems, your voice is transferred to a digital file that is sent over the internet. This might sound strange, but this is something that happens to many things we send digitally from emails and instant messages to the results of a Google web search. At the other end is another device that converts them back into voice and lets the other person hear you as normal.
While this might sound complex, there isn’t a great deal that businesses need to do to use it. Having the right means the work is done for you and you can access those additional benefits to help grow your business and offer a better customer service. And if your broadband speed isn’t as good as it should be to operate VOIP, you can work with a specialist to make changes and improve this at the same time as installing the new system.
Please contact Clever Talk to discuss your requirements.
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